great storage facility with a reasonable price. faculty is super nice.
Be EXTREMELY careful about giving your credit card information to this place. Admittedly, we got behind on our bill last year and they were wonderful about helping us get back on track without losing our things; HOWEVER, this is the SECOND TIME in less than three months that they have run my card WITHOUT AUTHORIZATION. We are NOT on an auto pay plan and no authorization was given. Brian blames his parents saying "they didn't know" and my card was "run by mistake" and then I find out it was him who ran it. I let it go the first time because it wasn't worth the hassle and he ASSURED me it wouldn't happen again, but now he's done it again!! You don't play with people's money like that!! I will be removing my things ASAP and will warn everyone I can about their shady practices. This is inexcusable. He didn't even bother to call me!! Furthermore, their stupid gate system is on the fritz more often than it works. Why pay extra for a nice, secure facility if you don't consistently have access to your things?! Their billing system is even worse and it seems too complicated for them to maintain. Part of the reason we even got behind last year was due to their stupid billing system and they said payments and accounts were mixed up and they needed time to sort through it. Just save yourself a headache and find a different storage facility. This one will give you migraines. Oh, and a return call to try to work things out when you have a problem?...don't hold your breath!! UPDATE: I left another voice mail, a quite angry one, when he didn't call me a week after my first message was left for him. Rather than be a man and call me back, he sent me a generic letter with the "conditions" page of the contract attached with highlighted areas. The things he highlighted were a blanket threat that he would sell our things if our payment for the upcoming month wasn't made by the 5th. I had already let them know we'd have our things out by the end of the month. His actions speak VERY LOUDLY. He is a COWARD!!! He's had no problem calling me if he wanted me to buy something he took from other tenants who couldn't pay, but he doesn't have the intestinal fortitude to call me when he KNOWS what he did was fraudulent and morally corrupt! Please folks...stay as far away from this facility as you possibly can!!! UPDATE 2: He just called me on a Sunday morning and all he could do was talk over me. Claimed he was in the hospital for the last 2 weeks, but then admitted that he was the one that charged my card 6 days ago on Monday. I wonder how he did that from the hospital - that's a pretty neat trick! Even said he didn't have time to talk to me because he's headed to church!!! THEN, he tried to say that I still owed him money! This guy is UNREAL!!! I only wish that I could give this business NEGATIVE stars!!!
wish i could get in touch with the owner been trying for multiple days and He doesnt even have a business answering machine. He wont answer to take payment for a unit I assume so He expects you to drive there since he cannot even answer a business phone. Very unprofessional and poorly ran business. Worse Storage Facility ever and Ive used Public Storage multiple times, at least they are intellligent enough to run a legit company and provide customer service. Whoever owns this cannot do either! STAY AWAY!!!!!!!!!!!!!
Good and personal customer service.
Excellent storage, clean and secure. Great place for uhaul rentals
Mid Carolina Mini Storage is a US Storage based in Lexington, South Carolina. Mid Carolina Mini Storage is located at 124 Blackjack Oak Ln, Lexington, SC 29073, USA.
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